Privacy Policy First Step Connections
First Step Connections (“we,” “us,” or “our”) values your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, complete a form, contact us, or use our services.
Effective Date: April 9, 2026 Last Updated: October 14, 2026
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Business name
- Website URL
- Any details you submit through our contact forms, proposal forms, scheduling forms, or direct communications
We may also collect certain technical and website usage information automatically, including:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referring website or traffic source
- General interaction with our website
How We Use Your Information
We may use the information we collect to:
- Respond to questions, inquiries, and service requests
- Provide proposals, estimates, or service information
- Communicate with you about your project or our services
- Improve our website, content, and user experience
- Monitor website performance and security
- Maintain internal business records
Analytics, Pixels, and Embedded Forms
Our website may use tools such as Google Analytics, Meta Pixel, and embedded forms to better understand website activity, improve performance, and respond to inquiries.
These tools may collect information such as browser data, website interactions, page views, form submissions, device details, and general traffic information.
We use these tools to support our website and business operations. We do not sell your personal information.
Cookies and Similar Technologies
Our website may use cookies, pixels, and similar technologies to:
- Help the site function properly
- Remember user preferences
- Understand website traffic and engagement
- Improve page performance and user experience
- Measure the effectiveness of website content and marketing
You may disable cookies through your browser settings. However, doing so may affect how parts of the website function.
We Do Not Sell Personal Information
First Step Connections does not sell, rent, or trade your personal information to third parties.
We do not share your personal information with outside companies for their own independent marketing purposes.
How We May Share Information
We may share information only when necessary to:
- Operate our website and embedded forms
- Work with service providers who support our website or business functions
- Comply with legal obligations
- Protect our rights, property, or safety
Any sharing is limited to what is reasonably necessary for those purposes.
Data Sharing
Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
First Step Connections Messaging Terms and Conditions
1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at Wanda@firststepconnections.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.
Data Security
We take reasonable steps to protect the information you provide from unauthorized access, misuse, loss, or disclosure. However, no method of transmitting or storing information online is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review their privacy policies separately.
Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.
Your Choices
You may choose not to provide personal information through our website. You may also contact us to:
- Request access to the information you have provided
- Ask us to correct or update your information
- Request deletion of your information
- Opt out of future communications
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us:
First Step Connections
contact@firststepconnections.com
281-400-2202
Humble, Texas 77396
http://www.firststepconnections.com
